FAQ
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The shipping cost for your order is calculated individually at checkout.
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Germany: Orders are typically processed and shipped within 2-4 business days. If there are any delays, please don't hesitate to contact us at info@richandkind.de
Europe: 6-10 days.
USA: 10-14 days. -
Once your order has been placed, changes or cancellations are unfortunately not possible. However, you can return items within 14 days if you are not satisfied. For details on our return policy, please refer to the 'Return Policies' section, where you will find all the necessary information about returns.
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Yes, once your product has been shipped, we will send you the tracking number in a separate email.
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Our return policy can be found in the 'Return Policy' section, where you will find all the information regarding returns.
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To contact our customer service, please email info@richandkind.de
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Yes, we do ship worldwide, but please be aware of the varying shipping times and costs. For more details, visit our 'Shipping' page.
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We accept the following payment methods: PayPal, Visa, Mastercard, American Express, Google Pay, Apple Pay, and Shop Pay.
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Please contact us at info@richandkind.de and let us know the quantity you wish to order. We offer personalized discounts for orders of 5 or more books.
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For collaboration inquiries, please contact us via email at info@richandkind.de